We collect some personal information that Is necessary for us to fulfil and dispatch your order through our website and communicate with you about your order.
The information we collect is: Your full name, billing address and post code, shipping address and post code and email address.
We also offer you the option to provide an email address so that we can send you order updates and contact you when necessary.
Nariva website also collect some anonymous information on your visit. This is done to help us improve our site. This includes but it’s not limited to, search terms used, location (town/city and country), referral source, discount codes used, page visits and time spent on page.
If you choose to subscribe to our marketing updates we collect your email address. You can update your settings or unsubscribe from these at any time by using the unsubscribe link contained in the emails.
When you visit the website, we automatically collect certain information about your device, including information about our web browser, IP address, time zone and some of the cookies that are installed on your device.
As you browse our site, we collect information about the products that you view, individual web pages, search terms you use and information about how you interact with the site. This information that is automatically collected is referred to as ‘device information’.
We collect device information via the following technologies ‘cookies’ ;’log files’ and ‘web beacons’
Please visit our cookies policy here
We use the device information to help us improve and optimise our site for example by generating analytics about how customers browse and interact with the site and gain access to success of our marketing and advertising campaigns.
Sharing Personal Information
We share your personal information with third parties when necessary. For example we use google analytics to help us understand how our customers use this site.
We use some apps within our website to help our website to run smoothly and efficiently and to provide the best customer service experience possible. Some apps require access to information, customer contact information, order information, discount codes and website analytics. This information allows these apps to enhance the user experience on our website and help our business to function more effectively.
For customers who make an online purchase from our site we also transfer some of your personal information to our third party courier which is necessary for your purchase to be delivered to you. This information includes your name, delivery/shipping address , email address and phone number (if provided) so that the courier can send you tracking information and communicate with you relating to the dispatch and delivery of your order.
We may have to share your personal information to comply with applicable laws and regulations, to respond to a legal obligation, witness summons, search warrant or other lawful request for information we receive or to otherwise protect our rights.
We do not sell, rent or transfer your personal information to third parties for marketing purposes unless you agree otherwise. We respect your privacy. We hold the personal information that you give us with care and security.
At the time of registration you will set a password. Please keep this a secret, as you are entirely responsible if you do not maintain the confidentiality of your password. You are entirely responsible for all orders placed with us or information given to us under your email address in combination with your password. You must immediately notify us of any unauthorised use of your email address and or password or any breech of security known to you .
Your Rights
If you are in Europe, you have the right to access personal information that we hold about you. You can ask update, correct or delete the personal information we hold. If you would like to exercise this right, please contact us at: Nariva Limited, 41 Park Grange Drive, Sheffield,United Kingdom
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This privacy policy is subject to change without notice. We may change our privacy policy at any time by updating this page on our website.